bk68 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how bk68 ("bk68", "we", "us", "our") collects, uses, processes, stores, and discloses personal data relating to users ("User", "Player", "you") of the bk68 website at bk68.app and all associated products and services (collectively, "the Services").

By registering an account with bk68 or by accessing and using the Services, you acknowledge that you have read and understood this Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, you must not use the bk68 platform.

This Policy should be read alongside the bk68 Terms and Conditions and the Responsible Gaming Policy, both of which are incorporated herein by reference. Together, these documents constitute the full agreement governing your relationship with bk68.

2. Data Controller

bk68 is the data controller responsible for the personal data collected through the platform. For any privacy-related queries, requests, or concerns, you may contact bk68 using the details provided in Section 11 of this Policy.

3. Personal Data We Collect

bk68 collects personal data in the following categories:

3.1 Registration and Identity Data. When you create a bk68 account, we collect your full legal name, date of birth, residential address, email address, and Pakistani mobile number. For identity verification purposes, we may additionally collect copies of your Computerised National Identity Card (CNIC), passport, or other government-issued identity documents.

3.2 Financial Data. To process deposits and withdrawals, bk68 collects details of your payment methods, including JazzCash or Easypaisa mobile wallet numbers, bank account details (for HBL, UBL, Meezan Bank, Bank Alfalah, MCB, or other supported banks), and transaction records. bk68 does not store full card numbers or payment credentials – payment processing is handled by certified payment processors.

3.3 Account Activity Data. bk68 records your betting and gaming activity, including bets placed, games played, deposits and withdrawals, bonuses claimed, and account login history. This data is used to provide the Services, resolve disputes, and fulfil regulatory obligations.

3.4 Technical and Device Data. When you access bk68, we automatically collect technical data including your IP address, device type and operating system, browser type and version, and session duration. This data assists with fraud prevention, platform optimisation, and security monitoring.

3.5 Communications Data. If you contact bk68 support, we retain records of those communications including chat transcripts and email correspondence. This assists with dispute resolution and service improvement.

3.6 Responsible Gaming Data. Where you use bk68's responsible gaming tools – including deposit limits, self-exclusion, or cooling-off – we record the relevant preferences and restrictions. This data is processed to honour your choices and to comply with our responsible gaming obligations.

4. How We Use Your Personal Data

bk68 processes your personal data on the following legal bases and for the following purposes:

• Contract Performance: To create and manage your bk68 account, process transactions, settle bets, and provide the Services you have contracted for.
• Legal Obligation: To verify your identity (KYC), comply with anti-money laundering (AML) requirements, fulfil tax and financial reporting obligations, and respond to lawful requests from regulatory or law enforcement authorities.
• Legitimate Interests: To detect and prevent fraud, protect the security and integrity of the bk68 platform, analyse usage patterns to improve our Services, and communicate operational updates to registered users.
• Consent: To send you promotional communications about bk68 offers and events, where you have opted in to receive such communications. You may withdraw this consent at any time via your account settings or by contacting support.
• Responsible Gaming: To implement and enforce any self-exclusion, deposit limit, or cooling-off restrictions you have applied to your bk68 account.

5. Sharing of Personal Data

bk68 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients in the circumstances described:

5.1 Payment Processors. bk68 shares necessary payment and identity data with JazzCash, Easypaisa, and banking partners solely to process deposits and withdrawals on your behalf. These processors are contractually bound to handle your data securely and in accordance with applicable law.

5.2 Identity Verification Providers. bk68 may use third-party KYC and AML service providers to assist with identity verification. Such providers are authorised to access only the minimum personal data necessary to perform verification functions.

5.3 Game and Software Providers. Technical data such as session tokens and game outcomes may be shared with bk68's licensed game software providers for the purpose of delivering and reconciling game results.

5.4 Regulatory and Legal Authorities. bk68 may disclose personal data to regulatory authorities, law enforcement agencies, or other governmental bodies when required to do so by law, court order, or other legally binding demand.

5.5 Corporate Transactions. In the event of a merger, acquisition, or sale of all or part of bk68's business, personal data held about registered users may be transferred to the acquirer as part of that transaction. Notice of any such transfer will be provided in advance.

6. Data Retention

bk68 retains personal data for as long as necessary to fulfil the purposes described in this Policy, and subject to the following minimum retention periods:

• Account registration and identity data: retained for the duration of your active bk68 account plus a minimum of 5 years following account closure, to satisfy AML regulatory requirements.
• Transaction and betting records: retained for a minimum of 5 years following each transaction, in accordance with applicable financial record-keeping requirements.
• Communications data: retained for up to 3 years from the date of the communication.
• Technical and device data: retained for up to 13 months for analytics and fraud prevention purposes.

Following the expiry of applicable retention periods, bk68 will securely delete or anonymise personal data in accordance with our internal data disposal procedures.

7. Cookies and Tracking Technologies

bk68 uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, remember your preferences, and analyse usage patterns. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for core platform functionality including session management and security. These cannot be disabled.
• Functional Cookies: Store your preferences such as language and display settings to improve your bk68 experience.
• Analytics Cookies: Collect anonymised usage data to help bk68 understand how the platform is used and where improvements can be made.

You may manage non-essential cookies through your browser settings. Disabling strictly necessary cookies will impair the functionality of the bk68 platform.

8. Security Measures

bk68 implements a range of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encryption of sensitive data at rest, strict internal access controls limiting data access to authorised personnel on a need-to-know basis, regular security assessments and penetration testing, and incident response procedures for data breach scenarios.

While bk68 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is entirely secure. You are responsible for maintaining the confidentiality of your bk68 account credentials and must notify us immediately at [email protected] if you believe your account has been compromised.

9. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by bk68:

• Right of Access: You may request a copy of the personal data bk68 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where there is no longer a lawful basis for its retention, subject to overriding legal and regulatory retention obligations.
• Right to Restriction: You may request that bk68 restrict the processing of your data in certain circumstances.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a machine-readable copy of data you have provided to bk68.

To exercise any of the above rights, please contact bk68 support. We will respond to valid requests within 30 days. Identity verification will be required before we process data rights requests.

10. Children and Minors

18+ The bk68 platform is strictly for adults aged 18 years and over. bk68 does not knowingly collect personal data from individuals under the age of 18. If bk68 becomes aware that a minor has provided personal data or opened an account, that account will be immediately closed and all associated data deleted or anonymised. If you have reason to believe a minor has accessed bk68, please notify us immediately at [email protected].

11. Changes to This Policy

bk68 may update this Privacy Policy from time to time to reflect changes in the Services, applicable law, or data handling practices. Where changes are material, bk68 will notify registered users via an in-platform notice or via your registered contact details. The date of the most recent revision is shown at the top of this page. Continued use of the bk68 Services following notification of a material change constitutes acceptance of the revised Policy.

12. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by bk68, please contact our support team:

Email: [email protected]

bk68 aims to acknowledge all privacy-related queries within 24 hours and to provide a substantive response within 30 days of receipt.